Privacy Policy
Last updated: January 5, 2025
TL;DR: We don't store your downloaded videos. We collect minimal data (IP address for rate limiting, anonymous stats). No user accounts, no tracking cookies, no personal data sold.
1. Introduction
MediaTools.xyz ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our video download service.
2. Information We Collect
2.1 Automatically Collected Information
When you use MediaTools.xyz, we automatically collect:
- IP Address: Used for rate limiting and abuse prevention
- Browser Information: Browser type, version, and user agent
- Access Times: Date and time of your requests
- Download Statistics: Anonymous count by platform (Instagram, YouTube, Twitter)
- Technical Data: Device type, operating system, screen resolution
2.2 Information We Do NOT Collect
We explicitly do NOT collect:
- ❌ Personal identification information (name, email, phone)
- ❌ User account data (we don't have accounts)
- ❌ Video URLs you submit for download
- ❌ Downloaded video files
- ❌ Payment information (service is free)
- ❌ Location data (GPS coordinates)
- ❌ Social media profiles or login credentials
3. How We Use Your Information
We use the collected information for:
- Service Delivery: Processing video download requests
- Rate Limiting: Preventing abuse and ensuring fair usage
- Statistics: Displaying anonymous download counts by platform
- Service Improvement: Analyzing usage patterns to improve performance
- Security: Detecting and preventing malicious activity
- Legal Compliance: Responding to legal requests when required
4. Video and URL Handling
Important: We do NOT store your videos or URLs.
Here's exactly what happens:
- You submit a video URL
- Our server downloads the video to temporary memory
- The video is immediately streamed to your device
- The temporary file is deleted within seconds after transfer
- No permanent record of the URL or video is kept
Temporary files are stored for:
- Duration: A few seconds to minutes (during transfer only)
- Location: Server temporary directory (/tmp)
- Retention: Automatically deleted after transfer completes
- Access: Not accessible to anyone (including us)
5. Cookies and Tracking
5.1 Session Data
We use minimal session storage for:
- Progress tracking during downloads
- Temporary session IDs (deleted after download completes)
5.2 Tracking Cookies
We do NOT use:
- ❌ Advertising cookies
- ❌ Third-party tracking cookies
- ❌ Cross-site tracking
- ❌ Analytics cookies (unless you consent)
5.3 Optional Analytics
We may use Google Analytics (optional) to understand:
- Number of visitors
- Popular pages
- Traffic sources
You can opt out using browser extensions like "uBlock Origin" or Google's opt-out tool.
6. Third-Party Services
We use the following third-party services:
6.1 Railway.app (Hosting)
- Purpose: Application hosting and deployment
- Data: Server logs, access times, IP addresses
- Privacy Policy: railway.app/legal/privacy
6.2 Google Analytics (Optional)
6.3 Third-Party Platforms
When you download videos, our service communicates with:
- Instagram.com
- YouTube.com
- Twitter.com / X.com
These platforms have their own privacy policies. We do not share your data with them beyond what's necessary to fetch the video.
7. Data Storage and Security
7.1 Where Data is Stored
- Download Statistics: Stored in a simple database file
- Progress Files: Temporary files, auto-deleted after 1 hour
- Server Logs: Stored by Railway.app, retained per their policy
7.2 Security Measures
- ✅ HTTPS encryption for all connections
- ✅ No permanent storage of sensitive data
- ✅ Automatic deletion of temporary files
- ✅ Rate limiting to prevent abuse
- ✅ Regular security updates
Note: While we implement security measures, no internet transmission is 100% secure. Use at your own risk.
8. Data Retention
We retain data for the following periods:
- Download Statistics: Indefinitely (anonymous counts only)
- Server Logs: 30 days (Railway.app retention policy)
- Progress Files: Automatically deleted after 1 hour maximum
- Video Files: Deleted immediately after transfer (seconds)
- Session Data: Deleted when download completes
9. Your Rights
You have the right to:
- Access: Request information about data we hold (very minimal)
- Deletion: Request deletion of your data (we store almost nothing)
- Correction: Request correction of inaccurate data
- Opt-Out: Disable analytics using browser tools
- Complaint: File a complaint with data protection authorities
To exercise your rights, contact: privacy@mediatoolsxyz.com
10. Children's Privacy
MediaTools.xyz is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
11. International Users
MediaTools.xyz is operated from the United States. If you access the service from outside the US, your data may be transferred to and processed in the US. By using the service, you consent to this transfer.
11.1 GDPR (European Users)
If you are in the EU/EEA, you have additional rights under GDPR:
- Right to be forgotten
- Right to data portability
- Right to object to processing
- Right to restrict processing
12. California Privacy Rights (CCPA)
California residents have the right to:
- Know what personal information is collected
- Request deletion of personal information
- Opt-out of sale of personal information
Note: We do not sell personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.
14. Do Not Track
We respect "Do Not Track" browser signals. If your browser sends a Do Not Track signal, we will not use analytics cookies.
15. Data Breach Notification
In the unlikely event of a data breach affecting your information, we will:
- Investigate the breach immediately
- Notify affected users within 72 hours
- Report to relevant authorities as required by law
16. Contact Us
For privacy-related questions or concerns:
- Email: privacy@mediatoolsxyz.com
- General Support: support@mediatoolsxyz.com
17. Consent
By using MediaTools.xyz, you consent to this Privacy Policy and our data practices as described above.
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